Privacy

Basa88 Privacy Policy

Your personal information matters to us. Learn how we collect, use, and protect your data.

Last updated: January 2026

1 Introduction

Basa88 (basa88.wine) takes your privacy seriously. This Privacy Policy ("Policy") explains how we collect, use, store, and share your personal information where necessary.

By using the Basa88 website or mobile platform, you are considered to have accepted this privacy policy. Please read it carefully before using the platform for the first time.

This policy covers our Terms & Conditionsapplies in conjunction with and both together form a complete legal agreement.

This privacy policy was originally written in Bengali with Bangladeshi users in mind. However, the English version shall prevail in matters of legal interpretation.

2 What Information We Collect

Different types of information are collected at various stages of your time on the Basa88 platform. See the table below for details:

Data Type What information When Collected
Identity-related Full name, date of birth, nationality Registration & KYC
Contact Mobile number, email address, physical address Registration
Identity document NID/Passport number and copy KYC Verification
Financial Mobile banking number, transaction history Deposit/Withdrawal
Usage-Related Betting history, preferred games, session data During use
Technical IP address, device information, browser type Automatic

Automatically collected information:

When you visit the Basa88 site, certain information is collected automatically. This includes your device's IP address, browser type and version, operating system, referrer URL, and the duration of your visit. This data is gathered through cookies and log files and is used solely to improve site performance.

We only collect information that is strictly necessary. We do not request irrelevant or excessive personal data.

3 How We Use Your Information

Basa88 uses your personal data only for specific, legitimate purposes. We never use your information for unnecessary or unauthorized activities.

Primary Purposes of Use

  • Account management: To complete registration, login, password reset, and profile updates.
  • Identity Verification (KYC): To verify your identity and prevent fraud and money laundering.
  • Payment processing: To process deposits and complete withdrawals successfully.
  • Customer Support: To resolve your complaints, questions, and issues promptly.
  • Promotional Communications: To send you bonus offers, promotions, and important updates (only with your consent).
  • Security assurance: To detect suspicious activity and keep your account secure.
  • Fulfilling legal obligations: To store and report data as required by regulatory authorities.
  • Platform Improvement: To analyze user experience and improve service quality.

If you no longer wish to receive promotional emails or SMS, simply let our support team know at any time and we will unsubscribe you immediately.

4 Data Sharing & Disclosure

Basa88 does not sell your personal data to third parties. However, in certain limited circumstances, data may be shared on a restricted basis:

Information may be shared when:

  • Payment providers: With authorized payment gateways to process deposits and withdrawals.
  • Identity verification agencies: With authorized third parties to complete KYC verification.
  • Law enforcement agencies: When required by a court order or legal obligation.
  • Fraud prevention agencies: To prevent money laundering and fraud.
  • Business Partners: Solely for the purpose of providing required services, under strict confidentiality agreements.
All third parties we work with are required to comply with our privacy policy. Your data remains equally protected with them.

We never share:

  • Your personal data to marketers or advertisers.
  • Your financial information will not be shared with any unnecessary party.
  • Copies of your identity documents will not be used for any purpose other than verification.

5 Cookie Policy

Basa88 uses cookies on its website. Cookies are small text files stored in your browser that help improve your experience on the site.

Types of cookies we use:

Cookie type Purpose Duration
Essential Cookies Login sessions, security, and core functionality Until end of session
Preference cookies Remembering language, theme, and user preferences 1 Year
Analytics Cookies Traffic monitoring and site improvement 2 years
Marketing cookies Showing relevant offers and promotions 90 days

You can disable cookies at any time through your browser settings. However, disabling essential cookies may limit access to certain features on the site.

Cookies can be managed in most modern browsers under Settings > Privacy > Cookies.

6 Data security measures

Basa88 uses industry-standard security technology to keep your data safe. Our security infrastructure is continuously updated and monitored.

Our security measures:

  • SSL/TLS Encryption: All data transmissions are secured with 256-bit encryption.
  • Two-Factor Authentication (2FA): An extra layer of verification for logins and important transactions.
  • Firewall & DDoS Protection: Advanced server-level security technology.
  • Encrypted database: All stored data is kept in encrypted databases.
  • Regular Security Audits: Regular security audits conducted by third-party experts.
  • Access control: Only authorized personnel have access to specific data.

While we maintain the highest security standards, no online platform can guarantee 100% protection. In the event of a security breach, we will notify all affected users within 72 hours.

Use a strong password for your account and never share it with anyone. If you notice any suspicious activity, please notify us immediately.

7 Data retention period

Basa88 does not retain your data longer than necessary. Retention periods vary depending on the type of information:

  • Account information: For the full duration your account is active, and for 5 years after closure.
  • Transaction records: A minimum of 5 years, as required by law.
  • KYC documents: 5 years after account closure.
  • Cookies & Browsing Logs: Up to 2 years.
  • Customer Support Contact: 3 years.

Once the retention period expires, data is securely deleted or anonymised so that you can no longer be identified.

8 Your Rights

As a Basa88 user, you have the following rights over your personal data:

  • Right to Know: You have the right to know what personal data we hold about you.
  • Right to access: You may request a copy of the data we hold about you.
  • Right to Rectification: You may request corrections to any inaccurate or incomplete information.
  • Right to erasure: Under certain circumstances, you may request that your data be deleted.
  • Right to Restrict Processing: In certain cases, you may request that the use of your information be restricted.
  • Right to withdraw consent: You may withdraw your consent to marketing communications at any time.

To exercise any of these rights, email us at support@basa88.wine. We will respond to your request within 30 days.

In some cases, legal obligations may prevent us from deleting certain data. If so, we will explain the reason in detail.

9 Information of Minors

Basa88 strictly enforces an 18+ policy. We do not knowingly collect or process personal data from anyone under the age of 18.

If a parent or legal guardian discovers that their minor child has registered on our platform, please contact us immediately at support@basa88.wine. We will promptly close the account and delete all associated data.

10 Third-Party Links

The Basa88 platform may occasionally reference third-party services, such as payment gateways. These third parties operate under their own privacy policies, which are beyond Basa88's control.

We recommend reading the privacy policy of any third-party service before using it. Basa88 is not responsible for how your data is handled on third-party sites.

11 Policy Updates

Basa88 may update this Privacy Policy as needed. For significant changes, we will:

  • We will notify registered users by email or SMS.
  • We will display a notice on the site's homepage.
  • We will provide sufficient notice before any changes take effect.

Continued use of the platform after any changes will be considered acceptance of the updated policy. The date of the latest update will be displayed at the top of each policy page.

12 Contact Us

For any questions, complaints, or requests regarding this Privacy Policy or your personal data, please contact us:

  • Email: support@basa88.wine
  • Live chat: Chat button at the bottom right of the site
  • Time: 24 hours a day, 7 days a week

We will respond to privacy-related requests within 30 days of receipt. If a matter requires additional time, we will notify you in advance.

Adding "Privacy Request" to the subject line of your email will help our team respond more quickly.

Why Your Data Is Safe with Basa88

We don't just talk about privacy — we act on it.

Encrypted Data

Every transaction and piece of personal data is protected with 256-bit SSL encryption, making it virtually impossible for hackers or third parties to gain access.

Strict KYC Verification

Identity verification is mandatory for every account, ensuring no one else can access your account and that your funds remain protected.

We Never Sell Your Data

Basa88 never sells your personal data to advertisers or third parties. Your information is used solely to provide our services.

Limited Access Policy

Only employees who require access to specific information are permitted to view it. Unauthorized staff have no access.

Regular Security Audits

Third-party cybersecurity experts audit our systems annually to identify and address vulnerabilities.

Immediate breach notification

In the event of a security incident, all affected users will be notified within 72 hours. Transparency is a core principle of our policy.

Start Betting on a Secure Platform

Your data is fully protected at Basa88. Join today and enjoy a trusted, secure environment.

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